Exploring Miscommunication and Collaborative Behaviour in Human-Robot Interaction
Theodora Koulouri and Stanislao Lauria
SIGDIAL Workshop on Discourse and Dialogue (SIGDIAL 2009)
Queen Mary University of London, September 11-12, 2009
This paper presents the first step in designing a speech-enabled robot that is capable of natural management of miscommunication. It describes the methods and results of two WOz studies, in which dyads of naïve participants interacted in a collaborative task. The first WOz study explored human miscommunication management. The second study investigated how shared visual space and monitoring shape the processes of feedback and communication in task-oriented interactions. The results provide insights for the development of human-inspired and robust natural language interfaces in robots.