Dealing with Interpretation Errors in Tutorial Dialogue
Myroslava Dzikovska, Charles Callaway, Elaine Farrow, Johanna Moore, Natalie Steinhauser and Gwendolyn Campbell
SIGDIAL Workshop on Discourse and Dialogue (SIGDIAL 2009)
Queen Mary University of London, September 11-12, 2009
We describe an approach to dealing with interpretation errors in a tutorial dialogue system. Allowing students to provide explanations and generate contentful talk can be helpful for learning, but the language that can be understood by a computer system is limited by the current language technology. Techniques for dealing with understanding problems have been developed primarily for spoken dialogue systems in information-seeking domains, and are not always appropriate for tutorial dialogue. We present a classification of natural language interpretation errors and our approach for dealing with those errors within an implemented tutorial dialogue system.